LET'S CHAT

Who we are

Our web­site address is: https://asynch.works — Asynch Works GmbH, Han­frose 16, 8055 Zurich, Switzerland.

Cook­ies

When vis­i­tors leave com­ments on the site we col­lect the data shown in the com­ments form, and also the visitor’s IP address and brows­er user agent string to help spam detection.

An anonymized string cre­at­ed from your email address (also called a hash) may be pro­vid­ed to the Gra­vatar ser­vice to see if you are using it. The Gra­vatar ser­vice pri­va­cy pol­i­cy is avail­able here: https://automattic.com/privacy/. After approval of your com­ment, your pro­file pic­ture is vis­i­ble to the pub­lic in the con­text of your comment.

Embed­ded con­tent from oth­er websites

Arti­cles on this site may include embed­ded con­tent (e.g. videos, images, arti­cles, etc.). Embed­ded con­tent from oth­er web­sites behaves in the exact same way as if the vis­i­tor has vis­it­ed the oth­er website.

These web­sites may col­lect data about you, use cook­ies, embed addi­tion­al third-par­ty track­ing, and mon­i­tor your inter­ac­tion with that embed­ded con­tent, includ­ing track­ing your inter­ac­tion with the embed­ded con­tent if you have an account and are logged in to that website.

Who we share your data with

  • For pay­ments we use Thrive­Cart and they will col­lect infor­ma­tion to process the payment
  • For email mar­ket­ing we use Mail­er­lite and you need to dou­ble opt-in to sign up for our newsletter
  • Your data is nev­er sold, nor shared with third par­ties oth­er than ful­fill­ing our ser­vices to you

How long we retain your data

If you leave a com­ment, the com­ment and its meta­da­ta are retained indef­i­nite­ly. This is so we can rec­og­nize and approve any fol­low-up com­ments auto­mat­i­cal­ly instead of hold­ing them in a mod­er­a­tion queue.

For users that reg­is­ter on our web­site (if any), we also store the per­son­al infor­ma­tion they pro­vide in their user pro­file. All users can see, edit, or delete their per­son­al infor­ma­tion at any time (except they can­not change their user­name). Web­site admin­is­tra­tors can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left com­ments, you can request to receive an export­ed file of the per­son­al data we hold about you, includ­ing any data you have pro­vid­ed to us. You can also request that we erase any per­son­al data we hold about you. This does not include any data we are oblig­ed to keep for admin­is­tra­tive, legal, or secu­ri­ty purposes.

Where your data is sent

Vis­i­tor com­ments may be checked through an auto­mat­ed spam detec­tion service.

We col­lect infor­ma­tion about you dur­ing the check­out process on our store.

What we col­lect and store

While you vis­it our site, we’ll track:

  • Prod­ucts you’ve viewed: we’ll use this to, for exam­ple, show you prod­ucts you’ve recent­ly viewed
  • Loca­tion, IP address and brows­er type: we’ll use this for pur­pos­es like esti­mat­ing tax­es and shipping

When you pur­chase from us, our pay­ment proces­sor Thrive­Cart (their pri­va­cy pol­i­cy) will ask you to pro­vide infor­ma­tion includ­ing your name, billing address, email address, phone num­ber and cred­it card/payment details. We’ll use this infor­ma­tion for pur­pos­es, such as, to:

  • Send you infor­ma­tion about your account and order
  • Respond to your requests, includ­ing refunds and complaints
  • Process pay­ments and pre­vent fraud
  • Set up your account for our store
  • Com­ply with any legal oblig­a­tions we have, such as cal­cu­lat­ing taxes
  • Improve our store offerings
  • Send you mar­ket­ing mes­sages, if you choose to receive them

We gen­er­al­ly store infor­ma­tion about you for as long as we need the infor­ma­tion for the pur­pos­es for which we col­lect and use it, and we are not legal­ly required to con­tin­ue to keep it. For exam­ple, we will store order infor­ma­tion for 10 years for tax and account­ing pur­pos­es. This includes your name, email address and billing and ship­ping addresses.

We will also store com­ments or reviews, if you choose to leave them.

Who on our team has access

Mem­bers of our team have access to the infor­ma­tion you pro­vide us. For exam­ple, both Admin­is­tra­tors and Shop Man­agers can access:

  • Order infor­ma­tion like what was pur­chased, when it was pur­chased and where it should be sent, and
  • Cus­tomer infor­ma­tion like your name, email address, and billing and ship­ping information.

Our team mem­bers have access to this infor­ma­tion to help ful­fill orders, process refunds and sup­port you.

What we share with others

We share infor­ma­tion with third par­ties who help us pro­vide our orders and store ser­vices to you; for exam­ple Thrive­Cart and Mail­er­lite.

Pay­ments

We accept pay­ments through Thrive­Cart. When pro­cess­ing pay­ments, some of your data will be passed to them, includ­ing infor­ma­tion required to process or sup­port the pay­ment, such as the pur­chase total and billing information.

Please see the Pay­Pal Pri­va­cy Pol­i­cy for more details.